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Getting Started PDF Print E-mail
Help - Getting Started
Note:

This article is designed to help you get started using Kraftwurx


Welcome to Kraftwurx. This is your place to buy, sell and make virtually any product you can image. , sell what you have, and make a few friends while you're at it. Here’s how to get started:

 

Register

You can browse for items as a guest, but to buy and sell, you need to register. Members can:
  • Buy and sell products on Kraftwurx.

  • Get involved in the community

  • Post information to groups and forums

  • Add videos, pictures and events to the community

  • Sell products in the community

  • Join the Community

  • Join the Forums

When you’re ready register to get started.

 

Learn about trust and safety on Kraftwurx


  • Beware of spoof (fake) emails that claim to be sent by Kraftwurx.

  • Before you buy an item, review the ratings that other members have left for a seller. A seller’s history helps you decide whether they are someone you want to do business with

  • To help create a safe and fair trading environment, we have rules and policies for all members.

 

Start buying and selling

When you’re ready to start buying, begin by searching or browsing for items you’re interested in. There are lots of ways to buy. If you want to start selling, find out more about selling basics.

 

More about Kraftwurx


Kraftwurx originated from Digital Reality, Inc. In 2004 Digital Reality developed the business model to create an online marketplace where anyone could buy, sell and create custom products through an interactive made by you in 3D. The entire site, powered by our Patent Pending Made-To-Order Digital Manufacturing Enterprise system. Kraftwurx is the realization of that idea.

 

Our patent-pending technology gives you the ability to create & customize virtually anything, printed in 3D, Just for you!

 

Whether you choose to create your own product or start with something from our selection to customize you’ll get a unique product from Kraftwurx of the highest quality.

 

How do I customize my product?

  • Choose your Product
    Browse our site to find your perfect product. Look for the "Customize Me", icon. Anything with this button can be customized by you!

  • Customize your design
    Use our customization technology to add text, emboss your products using pictures, scale your product and more to meet your needs.

  • Share your designs
    Any design you create can be shared with anyone you wish. We bet you'll want to show off your new creations too!

  • Place order
    You design in 3D so what you see is what you get. Buy only when your satisfied. Place your order and we'll ship your creation to you!

 

What Can be Customized?


Any design you find on Kraftwurx has the potential for customization and we're working diligently to add more features.

 


How do I find the right product to customize?


Visit the Kraftwurx store and start shopping or use Alchemy to get design help to create something truly unique.


What about quality?

  • Kraftwurx produces products exclusively through 3D printing technology. Every product has digitally accurate quality.
  • We offer a full spectrum of materials, each of which was chosen to provide the highest quality products for you.
  • Our production crew are experts at what they do and we know you will be satisfied with our quality.


How are your products made?


Kraftwurx uses Direct Digital Manufacturing, also called Rapid Prototyping or additive fabrication to produce your products. These are fancy names to describe some amazing technology. We literally print your product in 3D when you order it. This allows us carry an infinite array of products, most of which we can ship in 24-48 hours.


The Kraftwurx Promise - Shopping Guarantee


We want you to love your one-of-a-kind product. If you are not satisfied with your purchase please let both the seller and Kraftwurx know. Unfortunately, due to the nature of custom made products, you cannot return products purchased on Kraftwurx however; we may at our discretion, re-print your product if it is found to be defective.

 


Is my information secure


Your credit card transactions are 100% secure.Our secure server software (SSL) is the industry standard for encrypting all payment information. Your data will arrive privately and unaltered to our server and no one will gain access to your personal information.

 


How do I make a return?


Kraftwurx products are produced completely on-demand just for you. Due to the nature of customized products we cannot accept your product for return once payment has been received an your order has been processed. We may, at our discretion, cancel an order if it is possible. Once production begins however; we cannot cancel any orders.

 


Do you ship internationally?


We ship to most international locations, which includes over 100 countries. International orders may take longer to arrive (10 - 14 business days for delivery in transit).


How do I track my order?

You can learn how to track your order by visiting the Track my order FAQ page.

 

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